Delivery areas and times
We deliver across Pakistan via courier. Delivery charges depend on your location — message us on WhatsApp at +92 324 4898699 with your city and we will confirm the charges before you order. Orders are usually dispatched quickly after confirmation. Delivery times are estimates and may be longer during holidays, severe weather or courier delays.
Payment options
Cash on delivery is available — please keep the exact amount ready for the courier. For any other payment option, message us on WhatsApp at +92 324 4898699.
How we confirm your order
After you order online or on WhatsApp, we may contact you to confirm your name, address and phone number. This helps prevent mistakes and failed deliveries. Please keep your phone available.
Our promise: doesn’t suit your hair? Return it.
If the shampoo or oil doesn’t suit your hair after one use, you can return it. Message us on WhatsApp at +92 324 4898699 and we will arrange the return and your refund. We will always make things right if something goes wrong:
- Damaged or leaking item: message us on WhatsApp at +92 324 4898699 right away with a photo, and we will arrange a replacement or refund.
- Wrong item received: message us on WhatsApp right away with a photo, and we will send the right product.
- Allergic reaction: stop using the product immediately and contact us on WhatsApp so we can help.
Refunds
Approved refunds are processed to your original payment method as quickly as possible. Message us on WhatsApp at +92 324 4898699 with your name, phone number and order details so we can help faster.