Frequently Asked Questions

Currently two: NB Herbals Herbal Shampoo (200ml, Rs 899) and NB Herbals Herbal Hair Oil (100ml, Rs 799).

The shampoo is made for all hair types. The oil suits most hair types — the amount matters: less for fine or oily hair, more for dry or thick hair.

Every product page lists the full ingredient list. The shampoo is built around amla, shikakai and hibiscus, with aloe vera, neem, rosemary and reetha. For a plain-English guide, see our herbal shampoo ingredients guide.

Yes — our Herbal Shampoo is sulphate-free, as stated on the packaging. We still list every ingredient on the product page so you can verify for yourself.

No. Our products are not tested on animals — our packaging carries a cruelty-free commitment.

Wet your hair, massage a coin-sized amount into your scalp for about 60 seconds, then rinse thoroughly. Use two to three times a week, or as often as your scalp needs.

Warm a small amount, massage it into your scalp for five to ten minutes, work it through the lengths, leave it on for one to two hours, then wash it out with shampoo.

Yes. Oil before washing, then shampoo. They are designed to work as a pair.

Yes, for any new product. Apply a small amount to your inner arm, wait 24 hours, and check for redness or itching. Stop using the product if you notice a reaction.

Softness and manageability can improve within a few weeks. Give any routine at least eight to twelve weeks before judging it.

If you are pregnant, breastfeeding or have a medical scalp condition, speak to your doctor before starting a new product. For young children, check with your paediatrician first — one of our verified customers uses the oil on her 3-year-old, but every child is different.

Add the product to your cart on the website, or message us on WhatsApp at +92 324 4898699.

Herbal shampoo prices in Pakistan range from under Rs 500 to over Rs 2,000 depending on brand and size. NB Herbals Herbal Shampoo (200ml) costs Rs 899 — mid-range, with a fully disclosed ingredient list.

Yes, we deliver across Pakistan via courier. Delivery charges depend on your location — message us on WhatsApp at +92 324 4898699 with your city and we'll confirm. See our shipping and returns page for details.

If the shampoo or oil doesn't suit your hair after one use, you can return it. Message us on WhatsApp at +92 324 4898699 and we will arrange the return and your refund.

Yes — cash on delivery is available. Pay in cash when your parcel arrives.

Message us on WhatsApp at +92 324 4898699 right away with a photo, and we will arrange a replacement or refund.

Shelf life: 1 year, as printed on our packaging.